Taylor Swift fans have a second chance to buy tickets for the alas

Some of Taylor Swift's devastated fans received a surprise Christmas gift on Monday: a second chance at tickets to the Eras tour. 

reported waiting for hours, getting kicked out of the digital line, and not being able to purchase any tickets at all. 

However, some of them received an email from Ticketmaster on Monday saying they would be given a second chance. 

You have been selected for the opportunity requesting The Eras Tour," the Ticketmaster email said.

 “You were selected for this opportunity because you were identified as 

a fan who received a boost during the fan confirmed presale but did not purchase a ticket. 

We apologize for the inconvenience, and Taylor's team has asked us to create this additional opportunity for you to purchase tickets.

"Thank you. Thank you for your patience. We'll get back to you soon."